Figure 1
The flowchart starts from the left with a first text box labeled “Instant messaging adoption”. A diagonal downward arrow labeled “H 1” from “Instant messaging adoption” leads to a second text box labeled “Interruption”. A diagonal upward arrow labeled “H 2” from “Instant messaging adoption” leads to a third text box labeled “Knowledge creation”. A diagonal downward arrow labeled “H 3” from “Instant messaging adoption” leads to a fourth text box labeled “Content quality” on the far bottom right. A rightward arrow labeled “H 4” from “Instant messaging adoption” leads to a fifth text box labeled “Team performance” on the far right. An upward arrow labeled “H 5” from “Interruption” leads to “Knowledge creation”. A rightward arrow labeled “H 6” from “Interruption” leads to “Content quality”. A diagonal upward arrow labeled “H 7” from “Interruption” leads to “Team performance”. A diagonal downward arrow labeled “H 8” from “Knowledge creation” leads to “Team performance”. A diagonal upward arrow labeled “H 9” from “Content quality” leads to “Knowledge creation”. An upward arrow labeled “H 10” from “Content quality” leads to “Team performance”.Conceptual model