Figure 3
The diagram shows a path analysis model with four variables within rectangles: “Perceived Network Performance,” at the top, “Satisfaction with M N O,” at the bottom, “Dedicated Bearer Failure Rate,” on the left, and “Continuance Intention with Contract” on the right. The R-squared value below “Continuance Intention with Contract” is 54.49 percent. An arrow from “Dedicated Bearer Failure Rate” to “Perceived Network Performance” has a path coefficient of b equals negative 1.7625 (B S C I [negative 7.9551; 1.0370]), with beta equals negative 0.9151, p equals 0.5700. An arrow from “Dedicated Bearer Failure Rate” to “Satisfaction with M N O” has a path coefficient of b equals negative 0.1697 (B S C I [negative 1.9796; 1.8148]), with beta equals negative 0.2100, p equals 0.5715. An arrow from “Perceived Network Performance” to “Continuance Intention with Contract” has a path coefficient of b equals 0.1645 (B S C I [0.0745; 0.2596]), with beta equals 0.1662, p equals 0.0002. An arrow from “Satisfaction with M N O” to “Continuance Intention with Contract” has a path coefficient of b equals 0.5909 (B S C I [0.4973; 0.6821]), with beta equals 0.5892, p less than 0.0000. An arrow from “Perceived Network Performance” to “Satisfaction with M N O” has a path coefficient of b equals 0.8717 (B S C I [0.8427; 0.8999]), with beta equals 0.8718, p less than 0.0000. “Dedicated Bearer Failure Rate” and “Continuance Intention with Contract” are connected through direct and total effects: Direct effect: b equals negative 0.1503 (B S C I [negative 4.0143; 1.6474]), with beta equals 0.3774, p equals 0.4611. Total effect: b equals negative 0.7459 (B S C I [negative 5.5980; 0.7530]), with beta equals 0.3684, p equals 0.6276.Results from serial mediation analysis for dedicated bearer failure rate (coefficients and model summary information)