Figure 6
The figure presents a two-dimensional matrix divided into four quadrants, organized by two intersecting axes. The vertical axis is labeled “Creativity” at the top and “Control” at the bottom, while the horizontal axis is labeled “Stability” on the left and “Change” on the right. The top-left quadrant, located under “Creativity” and “Stability,” is labeled “Trust-based process management.” The top-right quadrant, at the intersection of “Creativity” and “Change,” is labeled “Process innovation management.” The bottom-left quadrant, under “Control” and “Stability,” is labeled “Traditional process management.” The bottom-right quadrant, combining “Control” and “Change,” is labeled “Process change management.” Inside the matrix, six numbered blue arrows are present, showing the cyclical and directional flow between stages of process management. The first arrow, labeled “1,” is a downward arrow that arises from “Trust-based process management” and points to “Traditional process management.” The second arrow, labeled “2,” is an upward arrow that arises from “Traditional process management” and points to “Trust-based process management.” The third arrow, labeled “3,” is a circular arrow that arises from the bottom-left “Traditional process management” quadrant and moves clockwise, pointing back and ending within the same quadrant. The fourth arrow, labeled “4,” is a U-turn arrow that arises from “Traditional process management,” reaches “Process change management,” then turns back and points toward “Traditional process management.” The fifth arrow, labeled “5,” is a small circular arrow within the bottom-left “Traditional process management” quadrant. Finally, the sixth arrow, labeled “6,” forms a large circular arrow that arises from the bottom-left “Traditional process management” quadrant, moves clockwise, and points back, ending within the same quadrant.Examples of different change flows within the model