FigureĀ 8
A figure showing a 4-row table comparing process types from creative to controlled with icons of flowcharts and folders.The table shows 4 columns and 4 rows. Column 1 contains the row headers and is as follows: Row 1: Creative Dynamic Social, Row 2: Creative with predefined fragments, Row 3: Controlled with ad hoc exceptions, and Row 4: Controlled Static Standardized. The table shows that Column 1 contains the headers, Column 2 shows the description of activities, Column 3 gives an explanation of the process type, and Column 4 shows a diagram representation. The row-wise data presented in the table is as follows: Row 1: Column 1: Creative Dynamic Social, Column 2: Activities depend on real-time events, available data, and knowledge of process performers, who need to make decisions that were not able to foresee beforehand, Column 3: Human processes where a framework for getting the work done exists, but judgment and experience are used to adjust the process flow and outcome, and Column 4: an icon of a folder is shown. Row 2: Creative with predefined fragments. Column 2: Activities depend on real-time events, available data, and knowledge of process performers, who need to make decisions that were not able to foresee beforehand, Column 3: Flexible, informal, and adaptive processes where judgment and experience are used to apply tools and adjust the process flow and outcome, and Column 4: the visual shows a flowchart inside a box with an upward arrow pointing toward a folder icon at the top. For the folder icon, a downward arrow arises and points to another flowchart inside a box. Row 3: Controlled with ad hoc exceptions. Column 2: An ordered set of planned activities which are well defined and to which process performers are expected to conform, Column 3: Fairly static, but unforeseen conditions of execution appear, with some variables and actions that are hard to conceptualize and model, and Column 4: an icon of a flowchart with structured process steps, and in between the process, a double-headed arrow arises and points to a folder icon. Row 4: Controlled Static Standardized. Column 2: An ordered set of planned activities which are well defined and to which process performers are expected to conform, Column 3: Static in form or changing over a long period of time. May be repeatable tasks or when error in processing will cause severe impact. Candidates for automation, and Column 4: an icon of a flowchart with structured process steps, without a folder icon.

Different levels of control

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