Conceptual model

Note(s): Constructs are adapted from validated sources: Transformational Leadership (Rafferty and Griffin, 2004), Quality of Interpersonal Relationships (Carmeli et al., 2009), Learning Organization (Marsick and Watkins, 2003) and Organizational Knowledge Creation (Song et al., 2011). Solid line represents direct effects (H1). Dashed lines represent indirect effects via single mediators (H2 and H3). The bold dashed lines represent the serial mediation pathway through both QIRs and LO (H4).

Source: Created by the authors using adapted theoretical constructs