The diagram shows two text boxes on the left arranged in a vertical series, labeled “Communication factors” on top and “Relationship factors” below. Rightward arrows from these two boxes point to a text box at the center labeled “COMMUNICATION.” From this center box, two rightward arrows point to two text boxes arranged in a vertical series, enclosed within a vertical rectangle. The upper text box is labeled “High context Mianzi Indirect,” and the lower text box is labeled “Guanxi Focus on the person.” To the right of the vertical rectangle, there are two text boxes arranged in a vertical series. The upper text box is labeled “Type of industry,” and the lower text box is labeled “Age of manager.” Leftward arrows from these two text boxes point to the vertical rectangle. At the bottom left, the source line reads “Source(s): Own study.”Cultural factors of effective communication in China