Figure 2
The center of the figure shows three broad curved arrows form a cycle of three stages. These stages are labeled “Planning Stage,” “Executing Stage,” and “Controlling Stage.” The cycle flows in a clockwise direction, beginning from the “Planning Stage” on the left. On the left of this arrow, three text box areas are shown, arranged vertically and labeled from top to bottom as follows: “Communication planning,” “Contractual arrangement,” and “Briefing and preliminary design.” The second arrow labeled “Executing Stage” is at the bottom, and below this arrow, two text boxes are shown labeled “Risk Management,” and “Communication Management.” The third arrow is “Controlling Stage,” on the right side, adjacent to this arrow, two text boxes are labeled “Formal relationship assessment and control” on top, and “Informal relationship assessment and control” beneath it. In this box, a faded double-headed arrow is shown stretching inside this box. On the right of these three broad curved arrows, a green right-pointing arrow labeled “Closing Stage” is shown. From this arrow, a downward arrow labeled “Second Reflection Loop” arises and points to a text box labeled “Project history and Database” at the bottom. From “Closing Stage,” another arrow labeled “First Reflection Loop” arises and points to the “Planning Stage.”Client-contractor working relationship management conceptual model. Source: Authors’ own work