Figure 1.
A conceptual model shows four brand related factors linking to consumer brand identification, which links to brand loyalty and positive word of mouth.The model presents four inputs to consumer brand identification. Brand self-congruity connects to consumer brand identification. Self-expressive value connects to consumer brand identification. Brand distinctiveness connects to consumer brand identification. In group social identity connects to consumer brand identification. Consumer brand identification then connects to brand loyalty and to positive word of mouth.

Conceptual model (Studies 1 and 2)

Source: Authors’ own work

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