Figure 11
The vertical axis ranges from 0 to 9 in increments of 1 unit. The horizontal axis includes 11 categories from left to right as follows: “Ineffective performance metrics,” “Lack of engagement,” “Organisational culture,” “Lack of continuous improvement mindset,” “Information privacy and disclosure concerns,” “Poor lessons learned documentation,” “Feedback Collection Difficulty,” “Resistance to negative feedback,” “Data manipulation risk,” “Lack of transparency in reporting,” and “Failure to track success in digital transformation.” Each category contains one vertical bar. The data for the bars from left to right is as follows: Ineffective performance metrics: 9 Lack of engagement: 8 Organisational culture: 6 Lack of continuous improvement mindset: 6 Information privacy and disclosure concerns: 2 Poor lessons learned documentation: 2 Feedback Collection Difficulty: 2 Resistance to negative feedback: 1 Data manipulation risk: 1 Lack of transparency in reporting: 1 Failure to track success in digital transformation: 1.Performance monitoring and feedback challenges. Source: Authors’ own work