The vertical axis ranges from 0 to 12 in increments of 2 units. The horizontal axis includes 11 categories from left to right as follows: “Sustaining new practices post-delivery,” “Lack of leadership buy in,” “Ongoing training costs,” “Lack of continuous improvement mindset,” “Lack of lessons learned documentation,” “Integration of digital processes into daily work,” “Misalignment with organisational culture,” “Managing diverse adoption attitudes,” “High tenure of employees,” “Inauthentic cultural support,” and “Lack of team work mindset.” Each category contains one vertical bar. The data for the bars from left to right is as follows: Sustaining new practices post-delivery: 11 Lack of leadership buy-in: 8 Ongoing training costs: 5 Lack of continuous improvement mindset: 3 Lack of lessons learned documentation: 3 Integration of digital processes into daily work: 2 Misalignment with organisational culture: 2 Managing diverse adoption attitudes: 1 High tenure of employees: 1 Inauthentic cultural support: 1 Lack of team work mindset: 1.Cultural reinforcement challenges. Source: Authors’ own work
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