The flow diagram is arranged from left to right and consists of three rectangular boxes connected by thick solid rightward arrows. The left rectangle is titled “External Influence on Belief” and contains one bullet point reading “Complex, high volatility, and risky nature of cryptocurrencies”. A thick solid rightward arrow connects this rectangle to the central rectangle titled “Realising Actions”. The central rectangle contains a single bullet point reading “Communicating with users related to business operations of the crypto-exchanges and market analysis”. A second thick solid rightward arrow connects the central rectangle to the right rectangle titled “Outcomes”. The right rectangle contains one bullet point reading “Increased user trust and confidence in cryptocurrency investment”.An illustration of transparency as CSF in the crypto-exchange contexts, including related external influence on belief, realised actions and outcomes
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