Figure 8
The diagram shows four concentric circles with the inner small circle labeled “Transformation.” The second circle outer to the innermost is divided into three sections labeled from top and moving clockwise as “Sustainable Integration Phase,” “Strategic Initiation Phase,” and “Operational Transformation Phase.” The third circle subdivides each of these into smaller sections. Under “Sustainable Integration Phase,” the sections are “Performance Monitoring and Feedback,” “Value Integration Program,” and “Cultural Reinforcement.” Under “Strategic Initiation Phase,” the sections are “Strategic Vision and Communication,” “Organizational Competencies Assessment,” and “Well-being & Support Structure.” Under “Operational Transformation Phase,” the sections are “Resource Allocation,” “Training and Development,” “Technological Adoption,” and “Employee Involvement and Empowerment.” The fourth and outermost circle lists specific activities for each subsection. Under “Performance Monitoring and Feedback,” the activities are “Measurement Framework Development,” “Monitoring Systems Implementation,” “Feedback Mechanisms Development,” and “Continuous Improvement.” Under “Value Integration Program,” the activities are “Value Framework Development,” “Implementation Strategy,” and “Continuous Reinforcement.” Under “Cultural Reinforcement,” the activities are “Cultural Change Roadmap,” “Recognition Systems,” and “Knowledge Management.” Under “Strategic Vision and Communication,” the activities are “Vision Development and Articulation,” “Stakeholder Management,” “Business Case Development,” and “Change Narrative Creation.” Under “Organizational Competencies Assessment,” the activities are “Current State Analysis,” “Future State Requirements,” and “Gap Analysis.” Under “Well-being and Support Structure,” the activities are “Change Impact Management” and “Support Systems Development.” Under “Resource Allocation,” the activities are “Resource Planning” and “Capacity Management.” Under “Training and Development,” the activities are “Training Needs Analysis,” “Training Program Design,” and “Effectiveness Monitoring.” Under “Technological Adoption,” the activities are “User Needs Analysis,” “Technology Fit Evaluation,” “Risk Assessment,” and “User Satisfaction Metrics.” Under “Employee Involvement and Empowerment,” the activities are “Engagement Framework Development” and “Change Champion Network.”Human-centric digital transformation customised organisational change management framework. Source: Authors’ own work