Figure 4
The diagram is titled E Learning Hexagonal Model to evaluate modern training systems and shows a central hexagon connected to six surrounding labeled boxes. The top box is A Social Issues colon Supportive Factors with four items A1 Promotion of L M S comma A2 Trends social political comma A3 Ethical and legal issues comma A4 Cost. The left box is B Social Issues colon Learner Perspective with seven items B1 Learner attitudes toward L M S comma B2 Learner computer anxiety comma B3 Self efficacy comma B4 Enjoyable experience comma B5 Interaction with other students and teacher comma B6 Learner study habits comma B7 Student experience level with L M S. The bottom left box is C Social Issues colon Instructor Attitudes with seven items C1 Responsiveness comma C2 Informativeness comma C3 Fairness comma C4 Encouraging interaction between students comma C5 Courseware technology comma C6 Course management comma C7 Communication ability. The bottom right box is F Technical Issues colon Service Quality with four items F1 Student tracking comma F2 Course information authorization comma F3 Course management comma F4 Knowledgeable. The right box is D Technical Issues colon System Quality with eleven items D1 Easy to use comma D2 Security comma D3 Reliability comma D4 Usability comma D5 Maintainable comma D6 Rich options available comma D7 User friendly comma D8 Well organized comma D9 Availability comma D10 Personalization comma D11 Interactivity. The bottom box is E Technical Issues colon Information Content with nine items E1 Course content management comma E2 Course flexibility comma E3 Interactive content comma E4 Learner assessment quality comma E5 Sufficient content comma E6 Learner assessment material quality comma E7 Maintenance comma E8 Up to dateness comma E9 Well organized.HELAM (hexagonal e-learning assessment model).