The conceptual model shows five oval-shaped nodes arranged across two horizontal levels connected by solid and dashed directional arrows. On the lower left is an oval labeled “Emotional Intelligence”. A dashed diagonal arrow extends upward from the oval “Emotional Intelligence” to the oval “Emotional Exhaustion”. A dashed arrow points from the oval “Emotional Exhaustion” to the oval “Compassion Fatigue”, which is positioned further to the right on the same horizontal level. A dashed diagonal arrow extends from the oval “Compassion Fatigue” downward toward the oval “Intentions to donate”. Along this dashed arrow appears the label “H 3 -stronger for non-donors”.A solid horizontal arrow extends from the oval “Emotional Intelligence” on the lower left directly toward the oval “Intentions to donate” on the lower right. Beneath this arrow appears the label “H 1- stronger for donors”. At the upper left is an oval labeled “Donor Status (Donor vs non-donor)”.From the oval “Donor Status (Donor vs non-donor)”, a solid diagonal arrow extends downward toward the arrow labeled “H 1- stronger for donors”. Along this arrow appears the label “H 2- stronger for donors”. A dashed arrow also extends from the oval “Donor Status (Donor vs non-donor)” downward toward the arrow connecting “Emotional Intelligence” and “Emotional Exhaustion”.Conceptual model Note: Solid lines represent direct and moderated effects that are stronger for donors, while dotted lines indicate moderated mediation effects that are stronger for non-donors
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