Figure 4.
Long Description Text: The diagram presents a systematic overview of two studies related to restaurant types and service deployment methods. At the top, it highlights the restaurant types involved: fast-food versus local cuisine in Study One, and local cuisine versus futuristic theme restaurant in Study Two. Below, the service deployment methods are outlined, detailing two studies: Study One differentiates between humans, humans assisted by robots, and robots, while Study Two explores human cooks and servers, human cooks and servers assisted by robots, and various combinations involving robot servers. Arrows indicate relationships leading to four attributes on the right: patronage intention, perceived authenticity, perceived quality, and perceived fit. The layout uses boxes and dashed lines to visually distinguish between study data and attributes.Effects of service deployment methods and restaurant type in Study 2
Source: Authors’ own work