The flow diagram is organized vertically with three stages labeled along the left side: “Identification”, “Screening and eligibility”, and “Included”. Under “Identification”, the top box labeled “Database (n equals 286)” lists “WoS: 68”, “Scopus: 59”, and “Google Scholar: 159”, with a downward arrow leading to the next box labeled “After duplication removal (n equals 96)”. A line from the dashed box labeled “190 duplicate records excluded through endnote” connects to the arrow between these two boxes. Under “Screening and eligibility”, a downward arrow from “After duplication removal (n equals 96)” leads to the box “Research articles assessed on relevancy (Gen A I and e-commerce) (n equals 66)”. A line from the dashed box labeled “30 records excluded as: Not article type: 10, Not in English language: 20” connects to the arrow between “After duplication removal (n equals 96)” and “Research articles assessed on relevancy (Gen A I and e-commerce) (n equals 66)”. Finally, under “Included”, a downward arrow from the relevancy box leads to “Studies included in synthesis (n equals 52)”. A line from the dashed box labeled “14 studies based on other than Gen A I for e-commerce” connects to the arrow between “Research articles assessed on relevancy (Gen A I and e-commerce) (n equals 66)” and “Studies included in synthesis (n equals 52).Selection of sources flow diagram. Source: Authors' own work
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