Figure 1.
The diagram shows two stacked sections connected by a plus sign. The top section is titled corporate social responsibility and lists governance, labour, supply chain, product quality, environment, networks and communities, and corporate social responsibility and legality, followed by a statement of 7 value areas and 100 indicators. The lower section is titled impact and divides into financial impact, direct impact and organisation impact, indirect impact, followed by a statement of 24 impact areas and 40 specific indicators.Questionnaire structure for impact assessment