Figure 1.
The diagram presents a structural model showing six connected factors. Effort expectancy, performance expectancy, social influence, and protection motivation link to actual usage, which then connects to continuance usage. Each factor has associated indicators with numeric values. Effort expectancy connects to four indicators labelled E E 1 to E E 4 with values 0.736, 0.834, 0.903, and 0.815. Performance expectancy connects to four indicators labelled P E 1 to P E 4 with values 0.914, 0.943, 0.941, and 0.894. Social influence connects to three indicators labelled S I 1 to S I 3 with values 0.902, 0.788, and 0.665. Protection motivation connects to three indicators labelled P M 1 to P M 3 with values 0.838, 0.868, and 0.844. Actual usage has a value of 0.758 and connects to three indicators labelled A U 1 to A U 3 with values 0.937, 0.930, and 0.918. Continuance usage has a value of 0.373 and connects to two indicators labelled C U 1 and C U 2 with values 0.941 and 0.927. The arrows show the directional relationships among all the factors.The results of the outer loadings
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