Figure 8.
The line plot illustrates the cumulative percentage of firms that bounced back to their pre-drop profitability as the number of quarters to recovery increases. The horizontal axis represents quarters to bounce back, and the vertical axis represents the cumulative percentage of firms. Two lines are shown: high digital transformation firms in the back of house and low digital transformation firms in the back of house. High digital transformation firms exhibit a faster recovery, reaching full profitability recovery within fewer quarters, while low digital transformation firms recover more gradually over a longer time horizon.Cumulative % of firms bounced back to pre-drop profitability