Figure 1
The diagram presents five sequential stages shown as arrows labelled Research Design, Participant Mapping and Recruitment, Data Collection, Analytical Process, and Validity Measures. Research Design lists a qualitative interpretive inductive approach, a constructivist paradigm, and aims to understand how KM professionals conceptualise a framework for KM excellence. Participant Mapping includes a screening survey of about 70 KM practitioners, purposive sampling, inclusion of strategic and operational roles, and multi scalar perspective. Data Collection includes 46 interviews, 2 focus groups with 18 participants, 18 month ethnographic observation in 3 organisations, and data collection until theoretical saturation. Analytical Process includes thematic analysis using M A X Q D A, grounded theory, and Gioia methodology with 137 first-order codes, 28 second-order themes, and 7 aggregate dimensions. Validity Measures include triangulation, 93 percent inter-rater reliability, and prolonged field engagement.Research methodology process
Source: Author’s own work