Figure 2
The diagram presents three columns titled First Order Concepts, Second Order Themes, and Dimensions. Multiple example concepts are grouped and linked by arrows to higher-level themes, which are then connected to seven overarching dimensions. The dimensions listed are Knowledge Strategy Definition, Governance and Leadership, Knowledge Flow Processes, Content and Contextualization, Technological Infrastructure, People and Organizational Culture, and Measurement and Evaluation Mechanisms. A vertical label on the right reads KM Excellence, indicating that these dimensions collectively define excellence in knowledge management.Mapping codes to aggregate dimensions
Source: Author’s own work