Figure 1.
The flowchart outlines the article selection process across multiple databases, including Web of Science with 44 articles, J S T O R with 51, E B S C O Host with 100, Scopus with 75, and Science Direct with 615. From an initial total of 885 articles, the first screening involved reviewing titles and abstracts to identify studies on knowledge management and artificial intelligence in business contexts, narrowing the count to 111. A second screening based on full-text review and evidence strength assessment resulted in 82 peer-reviewed journal articles published between 2011 and 2021 being included in the final analysis. Grey literature and non-English papers were excluded.Summary of the sample collection process
Source: Authors’ own work