Figure 2.
A framework illustrates how artificial intelligence supports knowledge creation across socialisation, externalisation, combination, and internalisation processes.The framework integrates artificial intelligence within the four knowledge conversion processes: socialisation, externalisation, combination, and internalisation. It shows artificial intelligence facilitating tacit knowledge creation through social interactions, automating repetitive tasks, and promoting collaboration. It enhances externalisation by algorithmically converting tacit knowledge into explicit forms and contextualising insights. Combination is supported through knowledge integration, learning algorithms, and new explicit knowledge creation. Internalisation focuses on applying and sharing explicit knowledge via learning enhancement and organisational collaboration.

AI-enabled SECI model of knowledge creation

Note(s): AI: artificial intelligence; SECI: socialization, externalization, combination, internalization

Source: Authors’ own work; Adapted from Nonaka and Toyama (2003) 

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