Figure 3
The diagram shows a flow chart with “Supply Chain Network Resilience” at the center. Surrounding the center are four directional relationship labels: at the top is “Firm to Network Relationship”, at the right is “Network Process and Network Structure”, at the bottom is “Network to Firm Relationship”, and at the left is “Firm Process and Firm Structure”. Six boxed sections are arranged around these central components with connecting arrows. The box in the top left is titled “Constructing Processes” and contains two subsections. The first subsection, “Risk Management Processes”, includes: “Developing continuity and contingency plans that support preparedness”, “Holding safety stock”, “Having alternate suppliers”, “Establishing alternate facilities”, and “Having processes to vet partners”. The second subsection, “Knowledge Management Processes”, includes: “Having experience learning processes”, “Employing data management to create disruption detection”, and “Informing decisions to improve workforce and inventory management”. The box at the top center is titled “Fostering Relations” with the subtitle “Creating Connections to Supply Chain Network”, and includes: “Facilitating transparency and knowledge sharing that supports disruption response coordination”, “Leveraging social networks for advice seeking, building commitment and accessing leadership”, and “Creating contracts that improve transparency and willingness to share”. The box at the top right is titled “Normalizing Standards” with the subtitle “Learning New Processes to Reduce Risk”, and includes: “Exchanging best practice among supply chain stakeholders to improve resilience”, “Sharing agility processes shapes stakeholders’ response and recovery strategies”, and “Fostering culture of risk management”. Below it, a connected dashed box includes: “Facilitating adoption, integration and normalization of resilience creating processes across network”. The box at the bottom left is titled “Adapting Supply Chain” and includes three subsections. The first subsection, “Structure Design”, includes: “Scrutinizing supplier selection to address vulnerabilities” and “Implementing multi-sourcing to create disruption absorptive capability”. The second subsection, “Infrastructure Improvements”, includes: “Expanding facility throughput via expansion and more sites to improve flow” and “Investing in facility upgrades and fortification to support continuity”. The third subsection, “Reconfigurable Supply Chains”, includes: “Establishing alternate sourcing and distribution capabilities to enable agile flow and disruption recovery”. The box at the bottom center is titled “Building Complementarities” with the subtitle “Collaboration Promoting Resilience”, and includes: “Connecting for peer-to-peer learning and increased visibility creating disruption detection capabilities” and “Leveraging information sharing to inform supply chain management adjustments that improve reactive capabilities”. Below it, a connected dashed box includes: “Aggregating firm complementarities that support responsiveness and enhances resilience in supply chain network”. The box at the bottom right is titled “Stabilizing Supply Chain Structures” with the subtitle “Structuring Strategic Supply Base”, and includes: “Forming supply networks with suppliers with reduced exposure to risk”, “Instilling structure adaptive diversity via alternate routes and distribution schemes”, “Integrating technology that facilitates information sharing and throughput”, and “Establishing protective systems and partner dispersion schemes”. Below it, a connected dashed box includes: “Integrating varied structure in supply chain networks prepare system to persist and transform”.Supply chain network resilience framework