Figure 1
The figure consists of two stacked conceptual frameworks. The top framework contrasts “Acceptance of technology” with “Non-Acceptance of technology”, separated by a central column labeled “Disabilities”. The lower framework contrasts “Usability of technology” with “Non-Usability of technology”, also separated by the central “Disabilities” column. Each side is divided into two vertical fields labeled “Dimension” and “Sub-category”, with bullet-listed items displayed inside outlined rectangular boxes. Under “Acceptance of technology”, the first dimension is labeled “Accessibility and technological Adaptability”. Aligned to the right under “Sub-category” is a solid rectangular box containing the bulleted items “Trialability”, “Compatibility”, and “Perceptions of External Control”. Below this box is a dashed rectangular box containing the bulleted items “Objective Usability” and “Complexity”. The second dimension is labeled “Autonomy, Control and Personal Capacity”. To the right, the first sub-category is a solid rectangular box listing the bulleted items “Voluntariness” and “Perceived Consequences (positive)”. Below this box is a second sub-category shown in a dashed rectangular box listing the bulleted items “Computer Self-Efficacy”, “Habit”, and “Optimism”. Below this is a third sub-category displayed in a solid dark-outlined rectangular box containing a single item labeled “Perceived behavior control”. The third dimension is labeled “Emotional and Motivational Involvement”. To the right, a sub-category dashed rectangular box lists the bulleted items “Computer Playfulness”, “Hedonic motivation”, “Perceived Enjoyment”, “Affect”, and “Attitude”. Below this box is a second solid rectangular box listing “Image” and “Innovativeness”. The fourth dimension is labeled “Social and Intentional Adoption Factors”. To the right, the first sub-category dashed rectangular box lists the bulleted items “Subjective Norm” and “Result Demonstrability”. Below this box is a second solid rectangular box listing “Social Factors” and “Job Relevance”. Below this is a third sub-category displayed in a solid dark-outlined rectangular box containing the item “Behavioral Intention”. At the center of the upper framework, a vertical dark-outlined column labeled “Disabilities” is displayed between the two sides. Inside this column are three stacked boxes, with a solid rectangular box labeled “Physical”, a dashed rectangular box labeled “Intellectual”, and a dotted rectangular box labeled “Sensory”. On the right side of the upper framework, the header reads “Non-Acceptance of technology”. Below this header are the column titles labeled “Sub-category” on the left and “Dimension” on the right. Three dimensions appear vertically down the rightmost column, each aligned with a corresponding sub-category block. The first dimension is labeled “Uncertainty and Cognitive Challenge”. To the left under “Sub-category” appears a dash-dotted rectangular box containing the single bulleted item “Insecurity”. The second dimension is labeled “Discomfort in Interaction”. To the left under “Sub-category” appears a dark-outlined rectangular box containing the single bulleted item “Discomfort”. The third dimension is labeled “Fear of Negative Effects”. To the left under “Sub-category” appears a solid dark-outlined rectangular box listing the bulleted items “Perceived Consequences (negative)” and “Computer Anxiety”. Under the header “Usability of technology”, the first column is labeled “Dimension” and the second column is labeled “Sub-category”. Four dimensions appear vertically down the left column. The first dimension is labeled “Ease of Use and Interaction”. To the right, under “Sub-category”, the first block is a dark-outlined solid rectangular box listing the bulleted items “Perceived Ease of Use” and “Ease of Use (positive)”. Below this block is a second sub-category displayed in a solid rectangular box listing the item “Effort Expectancy”. The second dimension is labeled “Adaptability and Personalization”. To the right, the first sub-category block is a solid rectangular box listing the bulleted items “Perceived Usefulness”, “Relative Advantage”, and “Performance Expectancy”. Below this block is a second sub-category displayed in a dash-dotted rectangular box listing the item “Facilitating Conditions”. The third dimension is labeled “Output Quality and Detectability”. To the right, the first sub-category block is a solid rectangular box listing the bulleted items “Output Quality” and “Visibility”. Below this block is a solid dark-outlined dashed rectangular box listing the item “Price Value”. Below this block is a third sub-category in a dashed rectangular box listing the item “Result Demonstrability”. The fourth dimension is labeled “Overall Use and Functionality”. To the right, the single sub-category block is a solid dark-outlined rectangular box listing the item “Use”. At the center of the lower framework, a vertical dark-outlined column labeled “Disabilities” separates the two sides. Inside this column are three stacked boxes displayed with distinct border styles: a solid rectangular box labeled “Physical”, a dashed rectangular box labeled “Intellectual”, and a dotted rectangular box labeled “Sensory”. On the right side of the lower framework, the header reads “Non-Usability of technology”. Below this header are the column titles labeled “Sub-category” on the left and “Dimension” on the right. One dimension appears in this section. The dimension is labeled “Interactional Breakdown”. To the left under “Sub-category” appears a solid dark-outlined rectangular box listing the bulleted items “Discomfort” and a second dashed rectangular box labeled “Ease of Use (negative)”.Multidimensional framework. Source: Authors’ own work