Figure 1
The conceptual model consists of four large overlapping ovals, which intersect to form a central area. The first oval is at the top, defined by a dotted border, and is labeled “Q 4.0 Social factors”. The second oval is on the left, defined by a dashed border, and is labeled “Q 4.0 Strategic factors”. The third oval is on the right, defined by another dashed border, and is labeled “Digital Cultural factors”. The fourth oval is at the bottom, defined by a dash-dot border, and is labeled “Q 4.0 Implementation barriers”. In the center where these four ovals intersect, there is a label “Q 4.0 Technological factors (Result)”.Conceptual model. Source: Authors' own work