Figure 2.
A bar chart compares smart hotels and traditional hotels across ratings 1 to 5, with values rising from negative scores to about 0.92.The bar chart compares smart hotels and traditional hotels across rating categories 1, 2, 3, 4 and 5. The legend entries are Smart Hotels and Traditional Hotels. For category 1, smart hotels are negative 0.2622 and traditional hotels are negative 0.1015. For category 2, smart hotels are 0.0802 and traditional hotels are 0.0741. For category 3, smart hotels are 0.4379 and traditional hotels are 0.544. For category 4, smart hotels are 0.8079 and traditional hotels are 0.8297. For category 5, smart hotels are 0.9218 and traditional hotels are 0.9199.

Average sentiment scores by review rating (ranging from 1-star to 5-star) between smart hotels and traditional hotels

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