Figure 3.
The line chart compares smart hotels and traditional hotels from 2016 to 2021. The vertical axis ranges from 0 to 0.9. Smart hotels have values of about 0.79 in 2016, 0.75 in 2017, 0.78 in 2018, 0.77 in 2019, 0.74 in 2020 and 0.61 in 2021. Traditional hotels have values of about 0.76 in 2016, 0.75 in 2017, 0.74 in 2018, 0.81 in 2019, 0.83 in 2020 and 0.79 in 2021.Overall sentiment scores of smart and traditional hotels from 2016 to 2021