Figure 1
The conceptual framework diagram contains six rectangular boxes connected by directional arrows labeled H 1 through H 6. On the left side, three vertically stacked boxes are labeled: “Perceived Usefulness”, “Perceived Ease of Use”, and “Self-Efficacy”. Each of these boxes connects by a rightward diagonal arrow toward a central box labeled “Attitude”. The arrow from “Perceived Usefulness” to “Attitude” is labeled “H 1”. The arrow from “Perceived Ease of Use” to “Attitude” is labeled “H 2”. The arrow from “Self-Efficacy” to “Attitude” is labeled “H 3”. The central box labeled “Attitude” connects by a rightward arrow to a box on the right labeled “Intention to accept Smart Services”. The connecting arrow is labeled “H 4”. Above the right side is a box labeled “E-Government Trust”. Below the title is the text: “Trust of the Government” and “Trust of the smart App”. Two downward arrows extend from “E-Government Trust”. One downward arrow points directly to “Intention to accept Smart Services” and is labeled “H 5”. Another downward arrow points to the arrow connecting “Attitude” and “Intention to accept Smart Services” and is labeled “H 6”.Research model
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