Figure 5.
The flowchart illustrates the relationship between various factors influencing resilience performance. It includes four main categories: Resources, Strategy, Capacity, and Institutional Context, each containing specific elements like Human Capital, Procurement Planning, and Inter-organizational Collaboration. These categories are linked to another cluster labeled Company Size, which lists Small, Medium, and Large as subcategories. The Legal Form section includes Private, Public, Autonomous, and Public entities. At the center is the Resilience Performance circle, detailing Adaptive Capability, Continuity of Service, Crisis Responsiveness, and Strategic Alignment. Arrows connect these elements to indicate their interrelatedness.Configurational model of organizational resilience in Swiss energy companies.