Figure 1.
The thematic framework presents relationships among first-order codes, second-order themes, and aggregate dimensions associated with users’ perceptions of V C A systems. The left column contains first-order codes including closeness, emotional influence, personal risks, relational risks, loss of autonomy, loss of abilities, the V C A taking users’ role at home, the V C A taking users’ role in the workplace, high levels of frustration, exposing a negative side of the self, giving users a hard time, unpredictability, the V C A being inconvenient, losing time, limitations in handling real-world complexity, limited intelligence, the V C A listening, concerns about data and privacy, feeling exploited, and emotional reactions to intrusion. The centre column groups these into second-order themes including salience, threat to the personal sphere, the user is diminished, the user is replaced, negative self-image, the V C A is malicious, V C As’ sloppiness, need for improvement, surveillance, and data collection effects on resource and affective health. The right column aggregates these themes into broader dimensions, including V C A as a dealer, V C A as a diminishing partner, V C A as an enemy, V C A as an annoying acquaintance, and V C A as a stalker.Coding structure
Source: Authors’ own work