Figure 1
The circular framework presents factors influencing Digital Platform Success at macro, meso, and micro levels. At the centre is a circle labelled Digital Platform Success. Surrounding the centre are 4 quadrants. The upper left quadrant is labelled Contextual Factors and includes governmental support and contextual readiness. The upper right quadrant is labelled User Related Factors and includes users’ adaptation and compatibility, and network size and effect. The lower right quadrant is labelled Organizational Factors and includes management commitment and resource availability. The lower left quadrant is labelled Value Oriented Factors and includes appropriate value proposition, effective value capture mechanism, right governance model, ecosystem partnership, marketing and hybrid communication, and trustworthiness. Curved arrows around the outer ring indicate Macro Level Factors, Meso Level Factors, and Micro Level Factors. A legend at the lower right identifies dashed and solid arrows representing Micro-Micro, Micro-Meso, and Macro-Micro slash Meso relationships.Framework of CSFs for digital platform-based LFSCs
Source: Authors’ own work