Figure 1.
A process flow diagram showing pathways from S M E employee G e n A I competency to social impact outcomes.The process flow diagram depicts pathways to social impact across Individual Level, Task Level, and System Level components connected through directional arrows and outcome stages. The Individual Level section contains S M E Employee Agency and S M E Employee Gen A I Competency. The Task Level section contains Domain Knowledge, Task Compatibility, and Reception. The System Level section contains Socio-technical and Institutional Conditions. These inputs connect through arrows to an oval labelled S M E Employee-G e n A I Collaborative-Creativity. A second arrow leads to another oval labelled Ethical and Socially Responsible Creative Outcomes. A further arrow leads to 3 connected circular outcomes labelled Access, Well-being, and Equitable Participation. A bracket beneath these circles is labelled S M E Stakeholders or System Level Impact. A large curved arrow along the bottom is labelled Pathways to social impact.

Conceptual framework of SME Employee-GenAI collaborative creativity (EGCC)

Source: Authors own work

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