The flowchart outlines the research methodologies and processes for two research questions, labelled R Q 1 and R Q 2. For R Q 1, it begins with the type of study being qualitative based on Self-Determination Theory. Data collection follows a selection of respondents from Facebook review groups, detailing initial contact with participants, followed by categorising interested and not interested respondents. The interested group enters a phase for scheduling interviews, where fifteen percent participated, leading to transcription of telephonic interviews. The next steps include cleaning the data, coding themes, and ensuring reliability and validity of the findings. R Q 2 shifts to a quantitative study utilising mathematical and computational methods, resulting from data collected in R Q 1. It continues with assigning weights to motives based on reviews and ranks these motives, concluding with findings and discussions aligning them with existing literature.Comprehensive methodology for the proposed research
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