Figure 2
A table with six rows and five columns compares critical success factors and boundary spanning activities across different events. The columns are labeled Boundary Spanning Activities, Relational Activities, Mediation and Facilitation, Coordination and Negotiation, and Information Exchange and Knowledge Sharing. The rows are labeled Open Communication, Mutual Trust, Leadership and Conflict Resolution, Top Management Support, Common Goal and Shared Vision, and Commitment to Win-Win Philosophy. Each cell indicates specific events associated with the intersection of the row and column categories, with color coding to distinguish between planning and implementation phases.Synthesis of the result. Source: Authors’ own work