Figure 4.
The chart contains three box plots titled Managers, Digital change agents, and Operational staff. Each panel has a vertical scale from 0 to 4. Managers have a higher self-assessment range than industry assessment. The managers’ self-assessment median is about 1.8, while the industry assessment median is about 1.2. Digital change agents also have higher self-assessment than industry assessment. Their self-assessment median is about 1.8, and their industry assessment median is about 1.6. Operational staff have higher industry assessment than self-assessment. Their self-assessment median is about 1.7, while their industry assessment median is about 1.9. The legend identifies self-assessment and industry assessment.Comparison of digital capability self-assessment and industry assessment across management levels