Figure 1.
The framework diagram presents first-order concepts, second-order themes, and aggregate dimensions. Environmental scanning, regulatory awareness, and customer intelligence lead to sensing capabilities. Operational flexibility, investment in technology, and strategic partnerships lead to seizing capabilities. Organisational learning, staff development, and good governance lead to transforming capabilities. The three capabilities connect to the aggregate dimension, sustainable competitiveness.Emergent data structure illustrating how road transport firms sustain competitiveness
Source: Authors’ own work