Figure 2.
The stacked bar chart presents the proportion of sentiment categories across six years from 2019 to 2024. The vertical axis represents percentage proportion, while the horizontal axis lists the years. Each bar is divided into three sentiment levels: negative, neutral, and positive. The results indicate that neutral sentiment remains the most frequent throughout the years, with positive sentiment following closely. Negative sentiment shows minor fluctuations but remains comparatively low. The overall pattern reveals a stable yet slightly increasing trend in neutral and positive responses over time.Sentiment Distribution by Years
Source: Authors’ own work