Figure 1
The figure starts with three text boxes arranged in a vertical series on the left. From top to bottom, the boxes are labeled as follows: “System Quality,” “Information Quality,” and “Service Quality.” Additionally, two text boxes are arranged in a vertical series at the center, labeled from top to bottom as follows: “Use” and “User Satisfaction.” Individual rightward arrows labeled “H 1,” “H 2,” and “H 3” point from “System Quality,” “Information Quality,” and “Service Quality,” respectively, to “Use.” Similarly, individual rightward arrows labeled “H 4,” “H 5,” and “H 6” point from “System Quality,” “Information Quality,” and “Service Quality,” respectively, to “User Satisfaction.” A text box labeled “Trust” is positioned below the “H 6” arrow. Individual upward arrows labeled “H 14,” “H 15,” and “H 16” point from “Trust” to the “H 1,” “H 2,” and “H 3” arrows, respectively. Additionally, a downward arrow labeled “H 7” points from “Use” to “User Satisfaction.” Individual rightward arrows labeled “H 11” and “H 12” point from “Use” and “User Satisfaction,” respectively, to a text box positioned in the center-right, labeled “Continuance Intention.” Individual arrows labeled “H 8,” “H 9,” and “H 10” point from “System Quality,” “Information Quality,” and “Service Quality,” respectively, to “Continuance Intention.” Finally, a rightward arrow labeled “H 13” points from “Continuance Intention” to a text box positioned further in the center-right labeled “Perceived Quality of Life.”Our model. Source(s): Authors’ own creation