Figure 5
A path diagram showing factors affecting behavioral intention to use and adoption.The path diagram shows nine text boxes. The text box labeled “Behavioural Intention to Use” is positioned at the center. To the left of it, three vertically arranged text boxes are placed, labeled from top to bottom as “Hedonic Motivation,” “Website Design,” and “Compatibility”. Two horizontally arranged text boxes are placed above “Behavioural Intention to Use,” labeled “Performance Expectancy” and “Habit”. Two horizontally arranged text boxes are placed below “Behavioural Intention to Use,” labeled from left to right as “Attitude” and “Trust”. A text box labeled “Adoption” is placed to the right of “Behavioural Intention to Use”. A diagonal bottom-rightward arrow labeled 0.158 emerges from “Hedonic Motivation” and points to “Behavioural Intention to Use”. A dashed rightward arrow labeled 0.21 emerges from “Website Design” and connects to “Behavioural Intention to Use”. A diagonal upper rightward arrow labeled 0.247 emerges from “Compatibility” and connects to “Behavioural Intention to Use”. A diagonal upper rightward arrow labeled 0.411 emerges from “Attitude” and connects to “Behavioural Intention to Use”. A diagonal upper leftward arrow labeled 0.203 emerges from “Trust” and connects to “Behavioural Intention to Use”. A downward right arrow labeled 0.208 emerges from “Performance Expectancy” and connects to “Behavioural Intention to Use”. A downward left arrow labeled 0.328 emerges from “Habit” and connects to “Behavioural Intention to Use”. A rightward arrow labeled 0.499 emerges from “Behavioural Intention to Use” and connects to “Adoption”. A dashed diagonal downward left arrow labeled 0.321 emerges from “Habit” and connects to “Adoption”.

The model generated from a meta-analysis of all digital payment services. Source(s): Authors’ own work

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