Figure 2
A two-tiered hierarchical model diagram featuring interconnected circles representing various factors. The top tier includes circles labeled Skill, Aptitude, and Role Perception, with Skill connected to factors like Presentation, Communication, Modify Approach, Modify Behaviour, Product Knowledge, Customer Knowledge, and Use of Technology. Aptitude connects to Dispositional Traits, Identity, Intrinsic Reasons, and Faith in Intuition. Role Perception links to Role Conflict, Role Ambiguity, and Role Overload. The bottom tier includes Motivation and Satisfaction, with Motivation connected to Cognitive Choice, Cognitive Orientation, Result Orientation, Productivity Orientation, Enthusiasm, and Job Involvement. Satisfaction links to Economic Satisfaction and Non-economic Satisfaction. Arrows indicate relationships and influences between these factors.Two-tiered hierarchical model. Source: Authors’ own work