Figure 3
A bar graph compares the frequency of the most used keywords according to content analysis. The horizontal axis is labeled Palabra clave and includes the categories food, service, atmosphere, and price. The vertical axis is labeled Frecuencia and ranges from 0 to 8.02k. The graph features three vertical bars for each keyword category, representing Positive, Neutral, and Negative sentiments. The color scheme includes blue for Positive, orange for Neutral, and green for Negative. For food, the frequencies are 8k for Positive, 1.6k for Neutral, and 335 for Negative. For service, the frequencies are 6.7k for Positive, 1.4k for Neutral, and 331 for Negative. For atmosphere, the frequencies are 1.6k for Positive, 428 for Neutral, and 36 for Negative. For price, the frequencies are 2.6k for Positive, 572 for Neutral, and 127 for Negative.Frequency of the most used keywords according to the content analysis. Source: Authors’ own work