Figure 4
A Venn diagram with two overlapping circles representing skills and mindset tensions and functional tensions. The left circle, labeled 'Skills and mindset tensions,' highlights the gap between buyer capabilities and procurement sustainability goals, quoting 'Buyers and category managers see that their profile is going to change' and 'Skills and mindset gaps.' The right circle, labeled 'Functional tensions,' addresses the ambiguity in the procurement role versus procurement sustainability goals, quoting 'I think procurement is a little in the middle between sustainability and business, you could say maybe more as a facilitator' and 'Functional role ambiguity.' The overlapping area signifies the intersection of these tensions.People and functional knotted tensions. Source: Authors' work