Figure 3.
A textbox describing M-Pesa mobile money platform launched in 2007 by Safaricom in Kenya. It allows users to deposit, withdraw, transfer money, and pay for goods and services using basic mobile phones. Key innovations include mobile-based peer-to-peer transfers, bill payments and microloans integration, and a simplified user interface for feature phones. Capacity implications involve infrastructure requiring reliable mobile network coverage and secure mobile platforms, regulatory success depending on collaboration with central banks and adaptive regulation, and human capital through user education programs. M-Pesa has become a model for mobile financial services in emerging markets, demonstrating how technology can rapidly expand access while reducing operational costs.M-Pesa (Africa)