Figure 2
The diagram illustrates the CSR decision-making process, starting with motivations categorized into philanthropic, ethical, legal, and economic responsibilities. These motivations are linked to needs such as self-actualization, self-esteem, social needs, and basic needs. The process begins with motivation, leading to the decision-making process which includes initiation, evaluation of expected cost and outcome, and implementation. If the expected cost is greater than the expected outcome, another way to fulfill the need is sought. If the expected cost is less than or equal to the expected outcome, the process moves to implementation. Monitoring and evaluation follow, leading to rewarding outcomes or satisfaction if the outcome is positive, or a lack of evaluation or satisfaction if the outcome is negative. Pressure and rewarding outcomes influence the motivations.CSR decision-making process