Figure 2
The structural path model contains I N F O R M, I N T E R, A C, T E L, and P E R S as antecedent constructs. Trust has an R squared value of 0.818. Satisfaction has an R squared value of 0.805. Travel has an R squared value of 0.663. I N F O R M connects to Trust with a beta value of 0.491 and three asterisks, a 95 per cent confidence interval from 0.417 to 0.567, and a t value of 12.921. I N F O R M connects to Satisfaction with a beta value of 0.087 and one asterisk, a 95 per cent confidence interval from 0.006 to 0.173, and a t value of 2.052. I N T E R connects to Trust with a beta value of 0.213 and three asterisks, a 95 per cent confidence interval from 0.125 to 0.306, and a t value of 4.578. I N T E R connects to Satisfaction with a beta value of 0.068 and one asterisk, a 95 per cent confidence interval from minus 0.012 to 0.147, and a t value of 1.694. A C connects to Trust with a beta value of 0.018, a 95 per cent confidence interval from minus 0.069 to 0.105, and a t value of 0.408. A C connects to Satisfaction with a beta value of 0.179 and three asterisks, a 95 per cent confidence interval from 0.077 to 0.28, and a t value of 3.462. T E L connects to Satisfaction with a beta value of 0.636 and three asterisks, a 95 per cent confidence interval from 0.534 to 0.73, and a t value of 12.668. P E R S connects to Trust with a beta value of minus 0.008, a 95 per cent confidence interval from minus 0.116 to 0.105, and a t value of minus 0.139. P E R S connects to Satisfaction with a beta value of 0.19 and three asterisks, a 95 per cent confidence interval from 0.07 to 0.303, and a t value of 3.202. Trust connects to Travel with a beta value of 0.116 and two asterisks, a 95 per cent confidence interval from 0.031 to 0.204, and a t value of 2.605. Satisfaction connects to Travel with a beta value of 0.69 and three asterisks, a 95 per cent confidence interval from 0.584 to 0.79, and a t value of 13.322. Optimism connects to Travel with a beta value of 0.045, a 95 per cent confidence interval from minus 0.041 to 0.136, and a t value of 1.01.Estimated structural model with main effects (bootstrapping = 5,000)
Source: The authors’