Figure 5.
A flowchart links financial advisor exchanges to ownership of SI through Info TOT, perceived effectiveness and trust.The flowchart begins with frequency of exchanges with a financial adviser, which leads directly to Info T O T. Two dashed paths extend from Info T O T: the upper path leads to perceived effectiveness, and the lower path leads to trust. Perceived effectiveness and trust then connect through dashed arrows to ownership of S I.

Flowchart of mediation pathways

Source: Authors’ own work

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