Figure 1.
The flow begins with a systematic literature review using PRISMA, which identifies research gaps and issues in the procurement and management of building services and leads to Research Question 01 and Research Gap 01. Semi-structured interviews, a Delphi-based expert forum, and thematic content analysis contribute to categorising issues based on their criticality, leading to Research Question 02 and Research Gap 02. Logical mapping of blockchain features and issues then establishes the potential of blockchain technology in solving issues in the procurement and management of building services, leading to Research Question 03 and Research Gap 03.Research design
Source: Author’s own work