Figure 3.
The flowchart begins with a top box labelled S M E Context, Values, Hierarchy, Resources. A downward arrow leads from S M E Context to a box labelled Gen A I Initiatives, Socio-Technical Trigger. Gen A I Initiatives branches through three directional paths to three larger boxes arranged from left to right. The left box contains four bullet points: Claimed Efficiency; Hidden Labour; Misaligned Accountability; and Opaque Rewards. A downward arrow from this box leads to Resistance to Contested Efficiency. The centre box contains four bullet points: Algorithmic Authority; Erosion of Relational Governance; Accountability Asymmetry; and Compliance-Judgement Tension. A downward arrow from this box leads to Resistance to Algorithmic Control. The right box contains four bullet points: Changed Work Narratives; Symbolic Displacement; Recognition Gaps; and Identity Strain. A downward arrow from this box leads to Moral and Identity Based Resistance. Resistance to Contested Efficiency, Resistance to Algorithmic Control, and Moral and Identity Based Resistance are positioned above a common bracket-like horizontal line extending beneath all three pathways. A downward arrow from the centre of this common line leads to the final box labelled Resistance to Invisible Gains, followed by Ethical Negotiation to question the legitimacy, responsibility, and moral justification of A I-enabled change.Conceptual framework of resistance to invisible gains in SMEs