Figure 1
A diagram illustrating the integrative framework of emerging technology in retail operations. The diagram is divided into three main sections: Antecedents, Implementation & Operational Integration, and Outcomes & Systemic Implications. Each section contains key dimensions and special issue papers. The Antecedents section includes key dimensions such as Cognitive beliefs, Relational drivers, Organizational readiness, and Market & environmental factors. The special issue papers listed are Garg et al. (2026) and Park et al. (2026). The Implementation & Operational Integration section includes key dimensions such as Legacy-system integration, Data governance & cybersecurity, Human factors & skills, and Digital divide / inclusion. The special issue papers listed are Rico et al. (2026), Oliveira et al. (2026), and Bianco et al. (2026). The special issue papers listed are Yuan et al. (2026) and Oliveira et al. (2026).An integrative framework of emerging technology in retail operations